Classification of emotional speech units in call centre interactions

Dimitrios Galanis, Sotiris Karabetsos, Maria Koutsombogera, Harris Papageorgiou, Anna Esposito, Maria Teresa Riviello. Classification of emotional speech units in call centre interactions. In IEEE 4th International Conference on Cognitive Infocommunications, CogInfoCom 2013, Budapest, Hungary, December 2-5, 2013. pages 403-406, IEEE, 2013. [doi]

Abstract

Abstract is missing.