Nelson Gama, Pedro Sousa, Miguel Mira da Silva. Integrating Enterprise Architecture and IT Service Management. In Henry Linger, Julie Fisher, Andrew Barnden, Chris Barry, Michael Lang 0001, Christoph Schneider, editors, Building Sustainable Information Systems, Proceedings of the 2012 International Conference on Information Systems Development, ISD 2012, Monash University Prato Centre, Prato, Italy, August 29-30, 2012. pages 153-165, Springer, 2012. [doi]
Abstract is missing.