Clarissa Faye G. Gamboa, Matthew B. Concepcion, Antolin J. Alipio, Dan Michael A. Cortez, Andrew G. Bitancor, Myra S. J. Santos, Francis Arlando L. Atienza, Mark Anthony S. Mercado. Further Enhancement of KNN Algorithm Based on Clustering Applied to IT Support Ticket Routing. In 3rd International Conference on Computing, Networks and Internet of Things, CNIOT 2022, Qingdao, China, May 20-22, 2022. pages 186-190, IEEE, 2022. [doi]
Abstract is missing.