Jens Gammelgaard, Thomas Ritter. The knowledge retrieval matrix: codification and personification as separate strategies. J. Knowledge Management, 9(4):133-143, 2005. [doi]
@article{GammelgaardR05,
title = {The knowledge retrieval matrix: codification and personification as separate strategies},
author = {Jens Gammelgaard and Thomas Ritter},
year = {2005},
doi = {10.1108/13673270510610387},
url = {http://dx.doi.org/10.1108/13673270510610387},
researchr = {https://researchr.org/publication/GammelgaardR05},
cites = {0},
citedby = {0},
journal = {J. Knowledge Management},
volume = {9},
number = {4},
pages = {133-143},
}