G. R. Gangadharan, Paul Oude Luttighuis. BHive: A reference framework for business-driven service design and management. JoSSR, 2(1):81-110, 2010. [doi]
@article{GangadharanL10,
title = {BHive: A reference framework for business-driven service design and management},
author = {G. R. Gangadharan and Paul Oude Luttighuis},
year = {2010},
doi = {10.1007/s12927-010-0004-0},
url = {http://dx.doi.org/10.1007/s12927-010-0004-0},
researchr = {https://researchr.org/publication/GangadharanL10},
cites = {0},
citedby = {0},
journal = {JoSSR},
volume = {2},
number = {1},
pages = {81-110},
}