Tianhong Gao, Jundong Shen, Jiapeng Wang, Bei Shi, Ying Ju, Junfeng Yao, Huiyu Yu. Benchmarking and Learning Real-World Customer Service Dialogue. In Maria Liakata, Viviane P. Moreira, Jiajun Zhang 0001, David Jurgens, editors, Proceedings of the 64th Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), ACL 2026, San Diego, California, United States, July 2-7, 2026. pages 9688-9711, Association for Computational Linguistics, 2026. [doi]
Abstract is missing.