Scouts: Improving the Diagnosis Process Through Domain-customized Incident Routing - researchr publication authors

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Jiaqi Gao, Nofel Yaseen, Robert MacDavid, Felipe Vieira Frujeri, Vincent Liu, Ricardo Bianchini, Ramaswamy Aditya, Xiaohang Wang, Henry Lee, David A. Maltz, Minlan Yu, Behnaz Arzani. Scouts: Improving the Diagnosis Process Through Domain-customized Incident Routing. In Henning Schulzrinne, Vishal Misra, editors, SIGCOMM '20: Proceedings of the 2020 Annual conference of the ACM Special Interest Group on Data Communication on the applications, technologies, architectures, and protocols for computer communication, Virtual Event, USA, August 10-14, 2020. pages 253-269, ACM, 2020. [doi]

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