Jie Gao, Zhenghua Zhang. User Satisfaction of Ali Wangwang, an Instant Messenger Tool. In Aaron Marcus, editor, Design, User Experience, and Usability. Theory, Methods, Tools and Practice - First International Conference, DUXU 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011, Proceedings, Part II. Volume 6770 of Lecture Notes in Computer Science, pages 414-420, Springer, 2011. [doi]
Abstract is missing.