Understanding the Role of Intermediaries in Digital Government: The Case of Immigration Services

Luz Maria Garcia-Garcia, José Ramón Gil-García. Understanding the Role of Intermediaries in Digital Government: The Case of Immigration Services. In Shefali Virkar, Marijn Janssen, Ida Lindgren, Ulf Melin, Francesco Mureddu, Peter Parycek, Efthimios Tambouris, Gerhard Schwabe, Hans Jochen Scholl, editors, Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2020 co-located with the IFIP WG 8.5 International Conference EGOV-CeDEM-ePart 2020, Linköping University, Sweden (Online), 31 August-2 September 2020. Volume 2797 of CEUR Workshop Proceedings, pages 205-214, CEUR-WS.org, 2020. [doi]

Abstract

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