Improving Government Response to Citizen Requests Online

Garren Gaut, Andrea Navarrete, Laila Wahedi, Paul van der Boor, Adolfo De Unánue, Jorge Díaz, Eduardo Clark, Rayid Ghani. Improving Government Response to Citizen Requests Online. In Ellen W. Zegura, editor, Proceedings of the 1st ACM SIGCAS Conference on Computing and Sustainable Societies, COMPASS 2018, Menlo Park and San Jose, CA, USA, June 20-22, 2018. ACM, 2018. [doi]

Abstract

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