Thea van der Geest, Judy Ramey, Stephanie Rosenbaum, Lex van Velsen. Introduction to the Special Section: Designing a Better User Experience for Self-Service Systems. IEEE Trans. Prof. Communication, 56(2):92-96, 2013. [doi]
@article{GeestRRV13,
title = {Introduction to the Special Section: Designing a Better User Experience for Self-Service Systems},
author = {Thea van der Geest and Judy Ramey and Stephanie Rosenbaum and Lex van Velsen},
year = {2013},
doi = {10.1109/TPC.2013.2258731},
url = {http://dx.doi.org/10.1109/TPC.2013.2258731},
researchr = {https://researchr.org/publication/GeestRRV13},
cites = {0},
citedby = {0},
journal = {IEEE Trans. Prof. Communication},
volume = {56},
number = {2},
pages = {92-96},
}