Predictive Models with XAI: A Comparative Study of Enhancing Airline Customer Satisfaction

Cloë Catharina Elizabeth van Geest, Yong Wan Yit, Zaur Tahirovich Gouliev, Keith Quille. Predictive Models with XAI: A Comparative Study of Enhancing Airline Customer Satisfaction. In Brett A. Becker, Roisin Faherty, Juho Leinonen 0002, Keith Quille, editors, Proceedings of the 2023 Conference on Human Centered Artificial Intelligence: Education and Practice, HCAIep 2023, Dublin, Ireland, December 14-15, 2023. pages 36-41, ACM, 2023. [doi]

@inproceedings{GeestYGQ23,
  title = {Predictive Models with XAI: A Comparative Study of Enhancing Airline Customer Satisfaction},
  author = {Cloë Catharina Elizabeth van Geest and Yong Wan Yit and Zaur Tahirovich Gouliev and Keith Quille},
  year = {2023},
  doi = {10.1145/3633083.3633189},
  url = {https://doi.org/10.1145/3633083.3633189},
  researchr = {https://researchr.org/publication/GeestYGQ23},
  cites = {0},
  citedby = {0},
  pages = {36-41},
  booktitle = {Proceedings of the 2023 Conference on Human Centered Artificial Intelligence: Education and Practice, HCAIep 2023, Dublin, Ireland, December 14-15, 2023},
  editor = {Brett A. Becker and Roisin Faherty and Juho Leinonen 0002 and Keith Quille},
  publisher = {ACM},
}