Collaborative Customer Management in Financial Services Alliances - researchr publication related

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Malte Geib, Lutz Kolbe, Walter Brenner. Collaborative Customer Management in Financial Services Alliances. In 10th Americas Conference on Information Systems, AMCIS 2004, New York, NY, USA, August 6-8, 2004. pages 480, Association for Information Systems, 2004. [doi]

The following publications are possibly variants of this publication:

Architecture for Customer Relationship Management Approaches in Financial ServicesMalte Geib, Annette Reichold, Lutz Kolbe, Walter Brenner. hicss 2005: [doi]

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