CRM collaboration in financial services networks: a multi-case analysis

Malte Geib, Lutz M. Kolbe, Walter Brenner. CRM collaboration in financial services networks: a multi-case analysis. J. Enterprise Inf. Management, 19(6):591-607, 2006. [doi]

Authors

Malte Geib

This author has not been identified. Look up 'Malte Geib' in Google

Lutz M. Kolbe

This author has not been identified. Look up 'Lutz M. Kolbe' in Google

Walter Brenner

This author has not been identified. Look up 'Walter Brenner' in Google