Toru Gengo, Kazuo Furuta, Taro Kanno, Katsuya Fukumoto. Development of Service Performance Indicators for Operations Management in Airline. In Takashi Onada, Daisuke Bekki, Eric McCready, editors, New Frontiers in Artificial Intelligence - JSAI-isAI 2010 Workshops, LENLS, JURISIN, AMBN, ISS, Tokyo, Japan, November 18-19, 2010, Revised Selected Papers. Volume 6797 of Lecture Notes in Computer Science, pages 263-272, Springer, 2010. [doi]
Abstract is missing.