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Vertical Differentiation and De-differentiation in Electronic Government Initiatives: Understanding the Puebla State Web Portal from a Niklas Luhmann's Perspective

José Ramón Gil-García, Leonardo F. Vivanco, Luis F. Luna-Reyes. Vertical Differentiation and De-differentiation in Electronic Government Initiatives: Understanding the Puebla State Web Portal from a Niklas Luhmann's Perspective. In Maria A. Wimmer, Marijn Janssen, Ann Macintosh, Hans Jochen Scholl, Efthimios Tambouris, editors, Electronic Government and Electronic Participation: Joint Proceedings of Ongoing Research of IFIP EGOV and IFIP ePart 2013, 16-19 September 2013, Koblenz, Germany. Volume 221 of LNI, pages 176-183, GI, 2013.

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