Characterizing Organizational Use of Web-Based Services: Methodology, Challenges, Observations, and Insights

Phillipa Gill, Martin F. Arlitt, Niklas Carlsson, Anirban Mahanti, Carey Williamson. Characterizing Organizational Use of Web-Based Services: Methodology, Challenges, Observations, and Insights. TWEB, 5(4):19, 2011. [doi]

Abstract

Abstract is missing.