Mark Ginsburg. The catacomb project: building a user-centered portal the conversational way. In Roger H. L. Chiang, Ee-Peng Lim, editors, Fourth ACM CIKM International Workshop on Web Information and Data Management (WIDM 2002), SAIC Headquaters, LcLean, Virginia, USA, November 8, 2002. pages 84-87, ACM, 2002. [doi]
Abstract is missing.