Leonardo Giusti, Claudio Moderini, Massimo Zancanaro. Designing interactions for personalized and distributed services experiences: towards a new conceptual framework. In Patrizia Marti, Alessandro Soro, Luciano Gamberini, Sebastiano Bagnara, editors, Proceedings of the 9th ACM SIGCHI Italian Chapter International Conference on Computer-Human Interaction: Facing Complexity, CHItaly 2011, Alghero, Italy, September 13-16, 2011. pages 45-49, ACM, 2011. [doi]
Abstract is missing.