AI chatbots sociotechnical research: An overview and future directions

Lorentsa Gkinko, Amany R. Elbanna. AI chatbots sociotechnical research: An overview and future directions. In Peter M. Bednar, Anna Sigridur Islind, Helena Vallo Hult, Alexander Nolte, Mikko Rajanen, Fatema Zaghloul, Aurelio Ravarini, Alessio Maria Braccini, editors, Proceedings of the 8th International Workshop on Socio-Technical Perspective in Information Systems Development (STPIS 2022), Hybrid conference in Reykjavik, Iceland, August 19-20, 2022. Volume 3239 of CEUR Workshop Proceedings, pages 173-183, CEUR-WS.org, 2022. [doi]

@inproceedings{GkinkoE22,
  title = {AI chatbots sociotechnical research: An overview and future directions},
  author = {Lorentsa Gkinko and Amany R. Elbanna},
  year = {2022},
  url = {http://ceur-ws.org/Vol-3239/paper17.pdf},
  researchr = {https://researchr.org/publication/GkinkoE22},
  cites = {0},
  citedby = {0},
  pages = {173-183},
  booktitle = {Proceedings of the 8th International Workshop on Socio-Technical Perspective in Information Systems Development (STPIS 2022), Hybrid conference in Reykjavik, Iceland, August 19-20, 2022},
  editor = {Peter M. Bednar and Anna Sigridur Islind and Helena Vallo Hult and Alexander Nolte and Mikko Rajanen and Fatema Zaghloul and Aurelio Ravarini and Alessio Maria Braccini},
  volume = {3239},
  series = {CEUR Workshop Proceedings},
  publisher = {CEUR-WS.org},
}