Index Heuristics for Multiclass M/G/1 Systems with Nonpreemptive Service and Convex Holding Costs

Kevin D. Glazebrook, R. R. Lumley, P. S. Ansell. Index Heuristics for Multiclass M/G/1 Systems with Nonpreemptive Service and Convex Holding Costs. Queueing Syst., 45(2):81-111, 2003. [doi]

Abstract

Abstract is missing.