Frank M. Go, Andrew Chan, Terence K. Y. Chung. Barriers to Implementing Quality Management in Hong Kong's Hotels. In Stefan Klein 0002, Beat Schmid, A Min Tjoa, Hannes Werthner, editors, Proceedings of the International Conference on Information and Communication Technologies in Tourism, ENTER 1996, Innsbruck, Austria, 1996. pages 160-167, Springer, 1996. [doi]
Abstract is missing.