Danielle Gobert, Virginia Howlett, Carolyn Snyder, Howard Tamler, Thomas S. Tullis, Chauncey E. Wilson. What the best usability specialists are made of. In Loren G. Terveen, Dennis R. Wixon, editors, Extended abstracts of the 2002 Conference on Human Factors in Computing Systems, CHI 2002, Minneapolis, Minnesota, USA, April 20-25, 2002. pages 706-707, ACM, 2002. [doi]
Abstract is missing.