Shantanu Godbole, Shourya Roy. Text classification, business intelligence, and interactivity: automating C-Sat analysis for services industry. In Ying Li, Bing Liu, Sunita Sarawagi, editors, Proceedings of the 14th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, Las Vegas, Nevada, USA, August 24-27, 2008. pages 911-919, ACM, 2008. [doi]
Abstract is missing.