Shantanu Godbole, Shourya Roy. Text to Intelligence: Building and Deploying a Text Mining Solution in the Services Industry for Customer Satisfaction Analysis. In 2008 IEEE International Conference on Services Computing (SCC 2008), 8-11 July 2008, Honolulu, Hawaii, USA. pages 441-448, IEEE Computer Society, 2008. [doi]
@inproceedings{GodboleR08,
title = {Text to Intelligence: Building and Deploying a Text Mining Solution in the Services Industry for Customer Satisfaction Analysis},
author = {Shantanu Godbole and Shourya Roy},
year = {2008},
doi = {10.1109/SCC.2008.99},
url = {http://doi.ieeecomputersociety.org/10.1109/SCC.2008.99},
tags = {deployment, analysis},
researchr = {https://researchr.org/publication/GodboleR08},
cites = {0},
citedby = {0},
pages = {441-448},
booktitle = {2008 IEEE International Conference on Services Computing (SCC 2008), 8-11 July 2008, Honolulu, Hawaii, USA},
publisher = {IEEE Computer Society},
isbn = {978-0-7695-3283-7},
}