Shantanu Godbole, Shourya Roy. An integrated system for automatic customer satisfaction analysis in the services industry. In Ying Li, Bing Liu, Sunita Sarawagi, editors, Proceedings of the 14th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, Las Vegas, Nevada, USA, August 24-27, 2008. pages 1073-1076, ACM, 2008. [doi]
Abstract is missing.