Hitesh Golchha, Mauajama Firdaus, Asif Ekbal, Pushpak Bhattacharyya. Courteously Yours: Inducing courteous behavior in Customer Care responses using Reinforced Pointer Generator Network. In Jill Burstein, Christy Doran, Thamar Solorio, editors, Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, NAACL-HLT 2019, Minneapolis, MN, USA, June 2-7, 2019, Volume 1 (Long and Short Papers). pages 851-860, Association for Computational Linguistics, 2019. [doi]
Abstract is missing.