Arash Golnam, Gil Regev, Julien Ramboz, Philippe Laprade, Alain Wegmann. Systemic Service Design: Aligning Value and Implementation. In Jean-Henry Morin, Jolita Ralyté, Mehdi Snene, editors, Exploring Services Science - First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers. Volume 53 of Lecture Notes in Business Information Processing, pages 150-164, Springer, 2010. [doi]
@inproceedings{GolnamRRLW10,
title = {Systemic Service Design: Aligning Value and Implementation},
author = {Arash Golnam and Gil Regev and Julien Ramboz and Philippe Laprade and Alain Wegmann},
year = {2010},
doi = {10.1007/978-3-642-14319-9_12},
url = {http://dx.doi.org/10.1007/978-3-642-14319-9_12},
tags = {design},
researchr = {https://researchr.org/publication/GolnamRRLW10},
cites = {0},
citedby = {0},
pages = {150-164},
booktitle = {Exploring Services Science - First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers},
editor = {Jean-Henry Morin and Jolita Ralyté and Mehdi Snene},
volume = {53},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-642-14318-2},
}