Anastasia A. Golubeva, Evgeni V. Gilenko, Yulia D. Grabovetskaya. What do we know about public e-services customers?: results of a pilot study in St.-Petersburg. In Proceedings of the International Conference on Electronic Governance and Open Society - Challenges in Eurasia, EGOSE 2016, St. Petersburg, Russia, November 22-23, 2016. pages 105-111, ACM, 2016. [doi]
@inproceedings{GolubevaGG16,
title = {What do we know about public e-services customers?: results of a pilot study in St.-Petersburg},
author = {Anastasia A. Golubeva and Evgeni V. Gilenko and Yulia D. Grabovetskaya},
year = {2016},
doi = {10.1145/3014087.3014119},
url = {http://doi.acm.org/10.1145/3014087.3014119},
researchr = {https://researchr.org/publication/GolubevaGG16},
cites = {0},
citedby = {0},
pages = {105-111},
booktitle = {Proceedings of the International Conference on Electronic Governance and Open Society - Challenges in Eurasia, EGOSE 2016, St. Petersburg, Russia, November 22-23, 2016},
publisher = {ACM},
isbn = {978-1-4503-4859-1},
}