Sílvia Bogéa Gomes, Paulo Pinto, Flávia Maria Santoro, Miguel Mira da Silva. Digital Transformation and Business Process Innovation: A Car Rental Company Case Study. In Dirk Fahland, Chiara Ghidini, Jörg Becker 0001, Marlon Dumas, editors, Business Process Management Forum - BPM Forum 2020, Seville, Spain, September 13-18, 2020, Proceedings. Volume 392 of Lecture Notes in Business Information Processing, pages 246-262, Springer, 2020. [doi]
@inproceedings{GomesPSS20,
title = {Digital Transformation and Business Process Innovation: A Car Rental Company Case Study},
author = {Sílvia Bogéa Gomes and Paulo Pinto and Flávia Maria Santoro and Miguel Mira da Silva},
year = {2020},
doi = {10.1007/978-3-030-58638-6_15},
url = {https://doi.org/10.1007/978-3-030-58638-6_15},
researchr = {https://researchr.org/publication/GomesPSS20},
cites = {0},
citedby = {0},
pages = {246-262},
booktitle = {Business Process Management Forum - BPM Forum 2020, Seville, Spain, September 13-18, 2020, Proceedings},
editor = {Dirk Fahland and Chiara Ghidini and Jörg Becker 0001 and Marlon Dumas},
volume = {392},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-030-58638-6},
}