Social media analytics to connect system performability and quality of experience, with an application to Citibike - researchr publication authors

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Gabriela Gongora-Svartzman, Jose Emmanuel Ramirez-Marquez, Kash Barker. Social media analytics to connect system performability and quality of experience, with an application to Citibike. Computers & Industrial Engineering, 139:106146, 2020. [doi]

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