Gabriela Gongora-Svartzman, Jose Emmanuel Ramirez-Marquez, Kash Barker. Social media analytics to connect system performability and quality of experience, with an application to Citibike. Computers & Industrial Engineering, 139:106146, 2020. [doi]
@article{Gongora-Svartzman20,
title = {Social media analytics to connect system performability and quality of experience, with an application to Citibike},
author = {Gabriela Gongora-Svartzman and Jose Emmanuel Ramirez-Marquez and Kash Barker},
year = {2020},
doi = {10.1016/j.cie.2019.106146},
url = {https://doi.org/10.1016/j.cie.2019.106146},
researchr = {https://researchr.org/publication/Gongora-Svartzman20},
cites = {0},
citedby = {0},
journal = {Computers & Industrial Engineering},
volume = {139},
pages = {106146},
}