Benjamin Good, James Hartzell, Rodney S. Tosten. A Smarter FAQ. In Hamid R. Arabnia, Ray R. Hashemi, editors, Proceedings of the 2006 International Conference on Information & Knowledge Engineering, IKE 2006, Las Vegas, Nevada, USA, June 26-29, 2006. pages 142-148, CSREA Press, 2006.
Abstract is missing.