Testing performance of IT service associates under variable load

Genady Grabarnik, Yefim Haim Michlin, Larisa Shwartz. Testing performance of IT service associates under variable load. In 2014 IEEE Network Operations and Management Symposium, NOMS 2014, Krakow, Poland, May 5-9, 2014. pages 1-6, IEEE, 2014. [doi]

Authors

Genady Grabarnik

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Yefim Haim Michlin

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Larisa Shwartz

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