Genady Grabarnik, Yefim Haim Michlin, Larisa Shwartz. Testing performance of IT service associates under variable load. In 2014 IEEE Network Operations and Management Symposium, NOMS 2014, Krakow, Poland, May 5-9, 2014. pages 1-6, IEEE, 2014. [doi]
@inproceedings{GrabarnikMS14,
title = {Testing performance of IT service associates under variable load},
author = {Genady Grabarnik and Yefim Haim Michlin and Larisa Shwartz},
year = {2014},
doi = {10.1109/NOMS.2014.6838376},
url = {http://dx.doi.org/10.1109/NOMS.2014.6838376},
researchr = {https://researchr.org/publication/GrabarnikMS14},
cites = {0},
citedby = {0},
pages = {1-6},
booktitle = {2014 IEEE Network Operations and Management Symposium, NOMS 2014, Krakow, Poland, May 5-9, 2014},
publisher = {IEEE},
}