Arthur C. Graesser, G. Tanner Jackson, Matthew Ventura, James Mueller, Xiangen Hu, Natalie K. Person. The Impact of Conversational Navigational Guides on the Learning, Use, and Perceptions of Users of a Web Site. In Ludger van Elst, Virginia Dignum, Andreas Abecker, editors, Agent Mediated Knowledge Management, International Symposium AMKM 2003, Stanford, CA, USA, March 24-26, 2003, Revised and Invited Papers. Volume 2926 of Lecture Notes in Computer Science, pages 48-56, Springer, 2003. [doi]
Abstract is missing.