The Intelligent Helpdesk: Supporting Peer-Help in a University Course

Jim E. Greer, Gordon I. McCalla, John Cooke, Jason A. Collins, Vive Kumar, Andrew Bishop, Julita Vassileva. The Intelligent Helpdesk: Supporting Peer-Help in a University Course. In Barry P. Goettl, Henry M. Halff, Carol L. Redfield, Valerie J. Shute, editors, Intelligent Tutoring Systems, 4th International Conference, ITS 98, San Antonio, Texas, USA, August 16-19, 1998, Proceedings. Volume 1452 of Lecture Notes in Computer Science, pages 494-503, Springer, 1998. [doi]

Abstract

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