Performance Management of IT in Public Administrations: A Literature Review on Driving Forces, Barriers and Influencing Factors

Vanessa Greger, Petra Wolf, Helmut Krcmar. Performance Management of IT in Public Administrations: A Literature Review on Driving Forces, Barriers and Influencing Factors. In Maria Wimmer, Marijn Janssen, Hans Jochen Scholl, editors, Electronic Government - 12th IFIP WG 8.5 International Conference, EGOV 2013, Koblenz, Germany, September 16-19, 2013. Proceedings. Volume 8074 of Lecture Notes in Computer Science, pages 163-174, Springer, 2013. [doi]

@inproceedings{GregerWK13,
  title = {Performance Management of IT in Public Administrations: A Literature Review on Driving Forces, Barriers and Influencing Factors},
  author = {Vanessa Greger and Petra Wolf and Helmut Krcmar},
  year = {2013},
  doi = {10.1007/978-3-642-40358-3_14},
  url = {http://dx.doi.org/10.1007/978-3-642-40358-3_14},
  researchr = {https://researchr.org/publication/GregerWK13},
  cites = {0},
  citedby = {0},
  pages = {163-174},
  booktitle = {Electronic Government - 12th IFIP WG 8.5 International Conference, EGOV 2013, Koblenz, Germany, September 16-19, 2013. Proceedings},
  editor = {Maria Wimmer and Marijn Janssen and Hans Jochen Scholl},
  volume = {8074},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-642-40357-6},
}