Jacqui Griffyth. Human Issues in the Software Development Process - Modelling Their Influence on Productivity and Integrity. In Felix Redmill, Tom Anderson, editors, Safety-Critical Systems: The Convergence of High Tech and Human Factors - Proceedings of the Fourth Safety-critical Systems Symposium, SSS 1996, Leeds, UK, February 6-8, 1996. pages 105-123, Springer, 1996. [doi]
Abstract is missing.