Digital Twin of the Organization for Support of Customer Journeys and Business Processes

Wolfgang Groher, Uwe V. Riss. Digital Twin of the Organization for Support of Customer Journeys and Business Processes. In Jochen De Weerdt, Luise Pufahl, editors, Business Process Management Workshops - BPM 2023 International Workshops, Utrecht, The Netherlands, September 11-15, 2023, Revised Selected Papers. Volume 492 of Lecture Notes in Business Information Processing, pages 341-352, Springer, 2023. [doi]

Abstract

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