A survey of software learnability: metrics, methodologies and guidelines

Tovi Grossman, George W. Fitzmaurice, Ramtin Attar. A survey of software learnability: metrics, methodologies and guidelines. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Boston, MA, USA, April 4-9, 2009. pages 649-658, ACM, 2009. [doi]

@inproceedings{GrossmanFA09,
  title = {A survey of software learnability: metrics, methodologies and guidelines},
  author = {Tovi Grossman and George W. Fitzmaurice and Ramtin Attar},
  year = {2009},
  doi = {10.1145/1518701.1518803},
  url = {http://doi.acm.org/10.1145/1518701.1518803},
  tags = {survey},
  researchr = {https://researchr.org/publication/GrossmanFA09},
  cites = {0},
  citedby = {0},
  pages = {649-658},
  booktitle = {Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Boston, MA, USA, April 4-9, 2009},
  editor = {Dan R. Olsen Jr. and Richard B. Arthur and Ken Hinckley and Meredith Ringel Morris and Scott E. Hudson and Saul Greenberg},
  publisher = {ACM},
  isbn = {978-1-60558-246-7},
}