Zhongwei Gu, Youxiang Cui, Haibo Tang, Xiao Liu. Customer Satisfaction Evaluation Method Based on Big Data. In Gavriel Salvendy, June Wei, editors, Design, Operation and Evaluation of Mobile Communications - Second International Conference, MOBILE 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24-29, 2021, Proceedings. Volume 12796 of Lecture Notes in Computer Science, pages 19-26, Springer, 2021. [doi]
@inproceedings{GuCTL21,
title = {Customer Satisfaction Evaluation Method Based on Big Data},
author = {Zhongwei Gu and Youxiang Cui and Haibo Tang and Xiao Liu},
year = {2021},
doi = {10.1007/978-3-030-77025-9_3},
url = {https://doi.org/10.1007/978-3-030-77025-9_3},
researchr = {https://researchr.org/publication/GuCTL21},
cites = {0},
citedby = {0},
pages = {19-26},
booktitle = {Design, Operation and Evaluation of Mobile Communications - Second International Conference, MOBILE 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24-29, 2021, Proceedings},
editor = {Gavriel Salvendy and June Wei},
volume = {12796},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-030-77025-9},
}