Brian Guilfoos, Jeff Triplett. ITSM in Supercomputing: Improving service delivery, reliability, and user satisfaction. In Julie Wernert, Alan Chalker, Shava Smallen, Tabitha K. Samuel, John-Paul Navarro, editors, PEARC '22: Practice and Experience in Advanced Research Computing, Boston, MA, USA, July 10 - 14, 2022. ACM, 2022. [doi]
Abstract is missing.