Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Amit Gupta, Martin J. Gannon. Effect of service climate on service quality: an integrative model. IJSTM, 8(2/3):174-187, 2007. [doi]
Abstract is missing.