UTAUT Within Service Operation - the Relevance of Information Technology Acceptance on Service Quality

Katja Gutsche, Santina Schlögel. UTAUT Within Service Operation - the Relevance of Information Technology Acceptance on Service Quality. In Sakae Yamamoto, Hirohiko Mori, editors, Human Interface and the Management of Information: Applications in Complex Technological Environments - Thematic Area, HIMI 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 - July 1, 2022, Proceedings, Part II. Volume 13306 of Lecture Notes in Computer Science, pages 209-221, Springer, 2022. [doi]

@inproceedings{GutscheS22,
  title = {UTAUT Within Service Operation - the Relevance of Information Technology Acceptance on Service Quality},
  author = {Katja Gutsche and Santina Schlögel},
  year = {2022},
  doi = {10.1007/978-3-031-06509-5_15},
  url = {https://doi.org/10.1007/978-3-031-06509-5_15},
  researchr = {https://researchr.org/publication/GutscheS22},
  cites = {0},
  citedby = {0},
  pages = {209-221},
  booktitle = {Human Interface and the Management of Information: Applications in Complex Technological Environments - Thematic Area, HIMI 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 - July 1, 2022, Proceedings, Part II},
  editor = {Sakae Yamamoto and Hirohiko Mori},
  volume = {13306},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-031-06509-5},
}