IT Performance Management in Five Organizations - (A Comparative Study) - researchr publication authors

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Suzanne Haanappel, Roel Drost, Frank Harmsen, Sjaak Brinkkemper. IT Performance Management in Five Organizations - (A Comparative Study). In Frank Harmsen, Knut Grahlmann, Erik Proper, editors, Practice-Driven Research on Enterprise Transformation - Third Working Conference, PRET 2011, Luxembourg-Kirchberg, Luxembourg, September 6, 2011. Proceedings. Volume 89 of Lecture Notes in Business Information Processing, pages 1-27, Springer, 2011. [doi]

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