Suzanne Haanappel, Roel Drost, Frank Harmsen, Sjaak Brinkkemper. IT Performance Management in Five Organizations - (A Comparative Study). In Frank Harmsen, Knut Grahlmann, Erik Proper, editors, Practice-Driven Research on Enterprise Transformation - Third Working Conference, PRET 2011, Luxembourg-Kirchberg, Luxembourg, September 6, 2011. Proceedings. Volume 89 of Lecture Notes in Business Information Processing, pages 1-27, Springer, 2011. [doi]
@inproceedings{HaanappelDHB11,
title = {IT Performance Management in Five Organizations - (A Comparative Study)},
author = {Suzanne Haanappel and Roel Drost and Frank Harmsen and Sjaak Brinkkemper},
year = {2011},
doi = {10.1007/978-3-642-23388-3_1},
url = {http://dx.doi.org/10.1007/978-3-642-23388-3_1},
researchr = {https://researchr.org/publication/HaanappelDHB11},
cites = {0},
citedby = {0},
pages = {1-27},
booktitle = {Practice-Driven Research on Enterprise Transformation - Third Working Conference, PRET 2011, Luxembourg-Kirchberg, Luxembourg, September 6, 2011. Proceedings},
editor = {Frank Harmsen and Knut Grahlmann and Erik Proper},
volume = {89},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-642-23387-6},
}