User Reviews and Language: How Language Influences Ratings

Scott A. Hale. User Reviews and Language: How Language Influences Ratings. In Jofish Kaye, Allison Druin, Cliff Lampe, Dan Morris, Juan Pablo Hourcade, editors, Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, San Jose, CA, USA, May 7-12, 2016, Extended Abstracts. pages 1208-1214, ACM, 2016. [doi]

Abstract

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