Smart Journey Mining for Improved Service Quality

Ragnhild Halvorsrud, Felix Mannhardt, Einar Broch Johnsen, Silvia Lizeth Tapia Tarifa. Smart Journey Mining for Improved Service Quality. In Barbara Carminati, Carl K. Chang, Ernesto Daminai, Shuigung Deng, Wei Tan, Zhongjie Wang, Robert Ward, Jia Zhang, editors, IEEE International Conference on Services Computing, SCC 2021, Chicago, IL, USA, September 5-10, 2021. pages 367-369, IEEE, 2021. [doi]

Authors

Ragnhild Halvorsrud

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Felix Mannhardt

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Einar Broch Johnsen

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Silvia Lizeth Tapia Tarifa

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