Smart Journey Mining for Improved Service Quality

Ragnhild Halvorsrud, Felix Mannhardt, Einar Broch Johnsen, Silvia Lizeth Tapia Tarifa. Smart Journey Mining for Improved Service Quality. In Barbara Carminati, Carl K. Chang, Ernesto Daminai, Shuigung Deng, Wei Tan, Zhongjie Wang, Robert Ward, Jia Zhang, editors, IEEE International Conference on Services Computing, SCC 2021, Chicago, IL, USA, September 5-10, 2021. pages 367-369, IEEE, 2021. [doi]

@inproceedings{HalvorsrudMJT21,
  title = {Smart Journey Mining for Improved Service Quality},
  author = {Ragnhild Halvorsrud and Felix Mannhardt and Einar Broch Johnsen and Silvia Lizeth Tapia Tarifa},
  year = {2021},
  doi = {10.1109/SCC53864.2021.00051},
  url = {https://doi.org/10.1109/SCC53864.2021.00051},
  researchr = {https://researchr.org/publication/HalvorsrudMJT21},
  cites = {0},
  citedby = {0},
  pages = {367-369},
  booktitle = {IEEE International Conference on Services Computing, SCC 2021, Chicago, IL, USA, September 5-10, 2021},
  editor = {Barbara Carminati and Carl K. Chang and Ernesto Daminai and Shuigung Deng and Wei Tan and Zhongjie Wang and Robert Ward and Jia Zhang},
  publisher = {IEEE},
  isbn = {978-1-6654-1683-2},
}